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Our Shipping Policy

- Our Shipping Policy -

  • All orders over $100.00 will be shipped free in Houston and Vicinity by via our trucks.
  • Outside Houston and Vicinity, we will always ship using the least cost alternative and add it to your invoice.
  • Rally Inc. will use its reasonable efforts to deliver Products on or before the estimated delivery date, but shall not be liable in damages or otherwise for failure to do so, regardless of the cause.
  • All backordered items will be shipped immediately upon receipt from Rally Inc.’s supplier. Rally Inc. reserves the right to cancel any back order if the item is not received within thirty (30) days.
  • Shipment of Products per routine order to Customer and subsequent back orders related to the original shipment shall be shipped FOB Destination, except for drop shipments which shall be shipped in accordance with the vendor’s shipping policies.
  • The cost of shipment, if any, will be paid by Rally Inc. and added to Customer’s invoice.
  • Shipping charges are subject to change without notice.
  • Customer shall pay all shipping charges on special order drop shipments.
  • Furniture and large equipment is shipped to Customer’s dock. Additional charges will be applied for lift gate service, inside delivery, or set up.
  • When placing your order please consider the following: Some orders may be Drop Shipped directly from the manufacturer. Additional charges may be applied and delivery times may vary. Some orders may need to be refrigerated; any item requiring refrigeration may be shipped separately from the rest of your order Monday through Wednesday only, and will arrive in two business days.
  • Refrigerated items are not returnable. Some orders may be Hazardous Materials; the Department of Transportation has determined that these items require special handling. We may incur Hazardous material charges which may be added to your invoice.
  • Some orders may require Licensure and DEA procedure. To ship prescription drugs and devices and other controlled substances to you, we need to have a copy of your current medical license and DEA License on file.

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